Most chatbot tools give you a script box. This gives you the canvas, the catalog, the customer record and the inbox — because a real order needs all four.
Drag any of the eighteen blocks onto a blueprint canvas. Pan it, zoom it, wire blocks by dragging from one dot to another. Tap a block and the inspector shows a form for exactly that block type — buttons for a Button block, menu rows for a List, provider and method for Payment. A step-through phone preview walks the whole graph so you read the conversation the way a customer will.
Categories carry a caption and a sendable switch — turn one off and customers stop seeing it in chat without deleting anything. Products carry option groups, and each group decides whether the customer picks one value or several. The carousel designer previews the exact message on a phone frame as you edit it.
Bring your own number through Meta Cloud API, 360dialog, Gupshup or Twilio. Paste the phone number ID, business account ID and access token, point the webhook at your install and verify. Inbound messages land in the team inbox and delivery receipts land in the log, with Meta error codes when something fails.
Thirteen triggers cover the moments that actually matter to a shop: a new customer, a new order, payment succeeding or failing, a cart going cold, birthdays and anniversaries, invoice reminders, subscription renewals, appointment and delivery reminders, feedback and review requests.
The four messages every business needs and nobody remembers to send: the session close after thirty quiet minutes, the abandoned-cart nudge, the twenty-four-hour no-response reminder, and the post-delivery follow-up.
Tags, groups, notes, order history, lifetime value and lead status sit beside the conversation, so an agent knows in a second who they are talking to. Departments, assignment, transfer and internal notes keep a team of any size straight.
Every feature on this page is free forever — including your own WhatsApp number and live delivery.
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