WhatsApp API guide

WhatsApp chatbot: how it works and how to build one

A WhatsApp chatbot answers customers on WhatsApp automatically — taking orders, booking appointments and answering questions — and hands over to a person when needed.

How a WhatsApp chatbot works

A customer sends a message to your WhatsApp Business API number. WhatsApp forwards it to the chatbot through a webhook, the chatbot decides the reply from your flow, and sends it back — usually within a second.

What it can do

Show buttons and lists, send your product catalog, collect names, phone numbers and files, create payment links, answer FAQs from a knowledge base, run conditions and API calls, and transfer the chat to your team.

Build one without code

In AnjokWA Bot you drag blocks onto a canvas — Welcome, Buttons, List, Catalog, Ask & Save, Payment, AI Response, Human Transfer and more — wire them together and preview on a phone frame.

Go live

Connect your own WhatsApp number (free), publish the flow and share your wa.me link or QR code. Every conversation lands in the team inbox and CRM.

Try it free

AnjokWA Bot is free forever — your own WhatsApp number, unlimited chatbots and seats. Want it done for you? Our experts can help (paid).

Start free

Frequently asked questions

Is a WhatsApp chatbot free?

Building and running it on AnjokWA Bot is free. Meta charges only for template messages.

Do I need a developer?

No. Everything is drag and drop. If you would rather not do it yourself, our team can build it for you as a paid service.

Can the bot hand over to a human?

Yes. The Human Transfer block routes the chat to your team inbox.

Launch your free WhatsApp chatbot today.

Free forever: your own WhatsApp number, unlimited chatbots and team seats. Pay only if you want our experts to build it for you.

Create a free account