WhatsApp API guide

WhatsApp AI chatbot

Customers do not always tap buttons — they type questions. An AI Response block answers them from your own knowledge base instead of guessing.

How the AI Response block works

You add questions and answers to the knowledge base — opening hours, delivery areas, prices, policies. When a customer types a question, the block finds the closest match and replies.

Combine AI with structure

Use buttons and lists for anything transactional, like ordering and booking, and AI for open questions. That combination is faster and more reliable than a free-text-only bot.

Keep a human in the loop

When the bot is not confident, route to Human Transfer so a person takes over in the team inbox.

Try it free

AnjokWA Bot is free forever — your own WhatsApp number, unlimited chatbots and seats. Want it done for you? Our experts can help (paid).

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Frequently asked questions

Will the AI make things up?

The block answers from your knowledge base, so keep it complete and up to date.

Can it reply in local languages?

Add knowledge-base answers in the languages your customers use.

Launch your free WhatsApp chatbot today.

Free forever: your own WhatsApp number, unlimited chatbots and team seats. Pay only if you want our experts to build it for you.

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