WhatsApp API guide

WhatsApp Cloud API setup, step by step

The WhatsApp Cloud API is Meta's own hosted version of the Business API. It is the fastest and cheapest way to get an API number — here is exactly how to set it up.

1. Create a Meta app

In Meta for Developers, create an app of type Business and add the WhatsApp product. Link it to your Meta Business portfolio.

2. Add and verify your phone number

Add the business phone number you want customers to message, verify it by SMS or voice call, and set a display name that matches your brand.

3. Create a permanent access token

The temporary token expires in 24 hours. Create a system user in Business Settings, give it access to your WhatsApp account, and generate a permanent token with the whatsapp_business_messaging and whatsapp_business_management permissions.

4. Connect the webhook

In AnjokWA Bot, open WhatsApp API, paste the phone number ID, WhatsApp Business Account ID and token, then copy the callback URL and verify token into Meta's WhatsApp configuration and subscribe to the messages field.

5. Test and go live

Send a test message from our screen, message your number from a personal phone, and watch it arrive in the team inbox. Publish your chatbot and it starts answering.

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AnjokWA Bot is free forever — your own WhatsApp number, unlimited chatbots and seats. Want it done for you? Our experts can help (paid).

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Frequently asked questions

Is the Cloud API different from the On-Premises API?

Yes. The Cloud API is hosted by Meta, so you do not run servers for it. Meta has been retiring the On-Premises API in favour of Cloud.

Why does my webhook not verify?

The verify token must match exactly, the callback URL must be HTTPS and publicly reachable, and your server must echo the hub.challenge value.

Can someone set it up for me?

Yes. Our experts can connect it for you as a paid, one-time service — everything else stays free.

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